FREE SHIPPING ON ORDERS OVER $59

Return & Exchange

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Please don’t hesitate to contact us at

. We will try our best to meet your request.

About order address change/following cancellation

If you cancel your order after 24 hours, you will have to pay a processing fee of $10.
If you change your order information after 48 hours,you will have to pay a processing fee of $3.99.

Easy Exchanges:

Need a different size, color, or pattern? Have a hassle-free exchange as long as it is in stock.

 Fast Refund:

Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. We will issue a refund to your original payment method within a week.

 Returns &Exchanges Policy

-Purchase can be returned or exchanged within 15 days from the delivered date.

-Items must be unused, undamaged, and in the original packaging, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.

-Buyer is responsible for return shipping cost.

Items that do not meet these criteria will not be considered for return.

 Purchase Not Eligible for Return

-Final sale item(s) is not eligible for return or exchange.

 -You must email us a picture showing the problem/defect .

 Order Cancellation

Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order.

 Contact us

If you have further questions/issues, please don’t hesitate to contact us at service01@newgarry.com.